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Frequently Asked Questions
Orders
Select your favorite piece, choose any available options, add it to your cart, and complete checkout securely.
Contact us as soon as possible if you need to change or cancel an order. Once an order has been processed or shipped, changes or cancellation may no longer be possible
Returns & Exchanges
Returns and exchanges are subject to our current return policy and eligibility requirements. Please contact us before sending an item back so we can guide you through the process.
Returned items should be unused, unworn, and in their original condition and packaging, unless otherwise stated in our return policy.
Shipping & Delivery
Delivery times can vary depending on your location and order volume. Your available delivery option and estimated timing will be shown at checkout.
When tracking is available, we will provide tracking information using the contact details associated with your order.
Jewelry & Materials
Yes. Our pieces are designed for everyday wear. To help keep them looking their best, avoid prolonged contact with perfume, lotions, harsh chemicals, chlorine, and salt water.
Keep your jewelry dry when possible and store it in a clean, dry place. Gently wipe each piece with a soft, dry cloth after wearing.
